PIH Health Mission, Vision, and Values

Our Mission

We provide high-quality healthcare—without discrimination—and contribute to the health and well-being of our communities in an ethical, safe, and fiscally prudent manner, in recognition of our charitable purpose.

Our Vision

Patients First

Our Values

Focus
Open Communication
Teamwork
Accountability
Quality

Leadership Message

Proud of what we accomplished. Hopeful for what lies ahead.

Thank you for reading PIH Health’s Fiscal Year (FY) 2021 Annual Report. During a year of continued adaptation to the coronavirus (COVID-19) pandemic, we’re pleased to present the following period-in-review showing PIH Health’s ongoing dedication and agility during an unprecedented time in healthcare history. Our ability to provide exceptional care to our community is because of our people. PIH Health physicians, nurses, staff, and volunteers worked tirelessly throughout the pandemic to care for nearly 500,000 people in our hospitals and accommodate nearly 800,000 visits in our medical offices. By working closely with our physicians, staff, and community members, we have emerged from the worst of the pandemic stronger, better prepared, and full of hope for brighter days ahead.

During the past year, while facing the challenges of COVID-19 surges and evolving guidelines from the U.S. Centers for Disease Control and Prevention (CDC), PIH Health administered over 80,000 COVID-19 tests, 15,000 of which were positive, and cared for over 7,000 COVID-19 positive patients in our hospitals. In addition, PIH Health was at the forefront of vaccine distribution, holding our first vaccination clinic on December 17, 2020, for physicians and staff at PIH Health Good Samaritan Hospital. Since then, we have vaccinated the vast majority of PIH Health staff and physicians across the organization.

We also made huge strides vaccinating our community. We administered vaccines in all of our PIH Health pharmacies and hosted vaccine clinics for teachers, staff, and students in eight school districts—ultimately contributing to our schools’ reopening. PIH Health is proud to have administered more than 40,000 vaccine doses and boosters to date to our staff and surrounding communities.

Throughout this past year, our physicians, nurses, and staff were tireless in their efforts to provide compassionate care for the vast influx of patients. As we experienced our third and fourth “surges” of COVID-19 patients, we devised alternate uses of space on all three hospital campuses and adjusted to capacity shortages, new treatment protocols, supply chain delays, continually changing federal, state, and local regulations, and an intense level of anxiety across our community. We are proud to have provided care for everyone who came to us and to have reached out to those who needed information or care outside of our walls.

But, in spite of the pandemic, it has also been a time for growth. Our network expanded through the acquisition of Los Angeles Cardiology Associates, Spectrum Women’s Health, and the on-boarding of many more physicians. We also expanded our facilities at PIH Health Downey Hospital by opening a new Emergency Department (ED) lobby as part of our continued expansion of the ED, and creating a new, more convenient entrance to our Breast Center.

As we navigated through uncharted territory brought on by the COVID-19 pandemic, the guidance, ingenuity, and dedication of our PIH Health leaders, physicians, clinicians, staff, and volunteers has never been stronger—or more vital.  

Now our sights are set on helping our communities make a return to health. We encourage patients and their families to resume their routine healthcare and screenings, and to seek essential care.

Above all, the past year has taught us that, together, we can overcome challenges and return to health, and we can be optimistic about the future ahead.

James R. West

James R. West

President and Chief Executive Officer, PIH Health, Inc.
Jeffrey Hamar

Jeffrey Hamar

CHAIR, PIH HEALTH, INC., BOARD OF DIRECTORS FY21

Quick Facts & Statistics

PIH Health Integrated Delivery System

IDS icon
PIH Health Locations
3 hospitals, 35 medical offices
Total Number of Licensed Hospital Beds
1,130
Hospital visits
465,105
(includes inpatient admissions and outpatient visits)
Employees
7,524
Volunteers
1,282
Service Area Population
Approximately 3.7 million
Residents in Los Angeles and Orange Counties and the greater San Gabriel Valley

PIH Health Downey Hospital

PIH Health Downey Hospital icon
Licensed Hospital Beds
199
Employees
1,146
Medical Staff
420
Volunteers
270
Cardiac Catheterizations
316 heart catheterizations were done and
120 patients had stents placed
Emergency Department Visits
45,817

PIH Health Good Samaritan Hospital

PIH Health Good Samaritan Hospital icon
Licensed Hospital Beds
408
Employees
1,598
Medical Staff
722
Volunteers
347
Births
1,611
Cardiac Catheterizations
785 heart catheterizations were done and
391 patients had stents placed
Emergency Department Visits
42,460

PIH Health Whittier Hospital

Licensed Hospital Beds
523
Employees
3,714
Medical Staff
604
Volunteers
741
Births
1,801
Cardiac Catheterizations
1,138 heart catheterizations were done and
452 patients had stents placed
Emergency Department Visits
65,140

PIH Health Physicians

PIH Health Physicians Locations
35 medical offices
Total Medical Office Visits
754,758
Employees
1,060
Total Number of Medical Group Physicians
341
Total Number of Advanced Practice Providers
95
Total Number of IPA Physicians
606
Total Number of Residents
38

Home Health & Hospice

Home Health
7,106 patients
117,687 visits
Hospice
694 total patients
2,000 inpatient days
28,011 outpatient visits

Highlights

Over the past year much has transpired for PIH Health. The following are some of the highlights from FY 2021.

PIH Health Physicians
Recognized as
Top Doctors in
Los Angeles

In January 2021, Los Angeles Business Journal released its 2021 list of Top Doctors, which included 16 PIH Health physicians! The list appeared in the January 2021 issue of the magazine and featured the following doctors:

  • Steven Burstein MD, Cardiology
  • Pinal Doshi MD, Internal Medicine
  • Antonio Escobedo MD, Infectious Disease
  • Mark Farag MD, Neurology
  • Kyle Greene MD, Oncology
  • Armen Gregorian MD, Colon and Rectal
  • Allison Hill MD, OB/Gyn
  • Andrew Hsiao MD, Orthopedic
  • Andrew Luu MD, Orthopedic
  • Marlon Maducdoc MD, Otolaryngology
  • Sudhaker Nayak MD, Cardiology
  • David Reinstadler MD, Otolaryngology
  • Millicent Rovelo MD, Plastic/Reconstructive
  • Ron Shatzmiller MD, Neurology
  • Roy Silver MD, OB/Gyn
  • Rodina Vatanparast MD, Oncology
Rosalio Lopez MD, senior vice president, chief strategy officer, and chief medical officer said, “We are fortunate to work with amazing doctors here at PIH Health. This honor is a true testament of their efforts in providing high-quality patient care.”

PIH Health Champions Raised $15,000 in 2020

In February 2021, PIH Health Foundation extended a heartfelt thanks to all of our PIH Health Champions who came together to fundraise over $15,000 in support of the organization in 2020.

A PIH Health Champion is a community organization, club, business, or individual that organizes a fundraising activity or event to benefit PIH Health. These fundraising activities and events may include sporting events, parties, concerts, bake sales, or other similar activities where proceeds are donated to PIH Health Foundation to benefit the work of PIH Health.

We thank the following 2020 PIH Health Champions:

  • East Whittier Middle School Instrumental Music Program
  • Girl Scouts of Greater Los Angeles
  • Hair Raising to benefit PIH Health Wig Bank
  • Junior Amateur Golf Scholars
  • Little Lake Education Association
  • Mended Hearts of Whittier Chapter 351
  • Rebecca Lopez
  • Santa Fe Springs Firefighters, Local 3507
  • Soroptimist International of Downey
  • South Whittier Teachers Association
  • Teriyaki Madness DTLA
  • Whittier Elementary Teacher Association

We appreciate all of the time and creativity that went into every event, sale, and activity behind this great fundraising effort.

PIH Health Physicians Recognized as a
Top Performing Provider Organization

In February 2021, PIH Health Physicians (PHP) was recognized as a 4.5-star provider organization by the Integrated Healthcare Association (IHA) for its performance in the Align. Measure. Perform. (AMP) Medicare Advantage program for measurement year (MY) 2019. PHP was also recognized as a Most Improved provider organization. This is the second consecutive year PHP has received these distinctions.

IHA’s AMP Medicare Advantage program measures performance and publicly reports star ratings for medical groups and IPAs using the same measures and methodologies established by the Centers for Medicare & Medicaid Services Star Ratings program for health plans.

The 4.5-star designation recognizes a high level of Medicare Advantage quality achievement. To earn this recognition, a provider organization must achieve an overall star rating of 4.5 across all clinical quality measures reported by IHA. Only 47 of 178 (26%) participating provider organizations achieved this performance level in MY 2019.

The Most Improved distinction recognizes provider organizations that have succeeded at improving quality of care for Medicare Advantage populations. To earn this recognition, provider organizations must improve their overall star rating by at least half a star.

“These recognitions are a testament to the dedication of PHP’s doctors, advance practice professionals, nurses, staff, leadership team, and Board members to providing our community with high-quality healthcare,” said Brian Smolskis, PIH Health system chief operating officer. “We are honored to receive these distinctions that embody PHP’s continued commitment to providing PIH Health patients with outstanding healthcare while maintaining the highest standards.”

PIH Health Leaders Recognized

As we navigated through uncharted territory brought by the COVID-19 pandemic, the guidance, ingenuity, and dedication of our PIH Health leaders have been more vital than ever before. Their solid leadership is the cornerstone to our ongoing success, as they bear the responsibility of guiding our healthcare organization through these challenging times and making key decisions to help improve our communities. In FY 2021, PIH Health had the honor of receiving public recognition of some of our extraordinary leaders.

In March 2021, Stephanie Jones MSN RN, clinical director of both the Surgery and Sterile Processing departments at PHDH, was named as the California Senate 32nd District Woman of the Year by Senator Bob Archuleta. Throughout the pandemic, Stephanie has been instrumental in PHDH’s COVID-19 response. With 35 years of nursing and leadership experience, Stephanie is an exemplary nurse and director, an inspiration to staff, and a model of compassionate care and commitment to community. In addition to Stephanie’s honor, Sarah Merkle MSN RN, administrative director of Medical and Surgical Services at PHWH, was listed as a Woman of Achievement for the district. She was one of 13 to receive the honor.

In April 2021, PIH Health was pleased to announce that Chief Nursing Officers (CNOs) Ceonne Houston-Raasikh RN DNP, Ramona Pratt MSN RN and Irena Zuanic MSN RN DHA were among the 40 female healthcare leaders selected by the Los Angeles Business Journal for its Women of Influence: Healthcare list. All three were recognized for their exceptional stewardship and achievement across the full spectrum of responsibility and for their contributions to the health and wellbeing of the greater Los Angeles community.

In June 2021, James West, PIH Health president and chief executive officer, was highlighted in the Los Angeles Business Journal’s sixth annual LA500, which celebrated the most influential leaders and impactful executives in Los Angeles. He was recognized for his contributions and advancements to the healthcare system and for his innovative leadership in the face of unprecedented challenges throughout the COVID-19 pandemic.

PIH Heath Physicians Network is Growing

When an already strong physician network expands, everyone benefits—especially members of the local community who now have access to more doctors, more healthcare services nearby, and more specialty physician choices than ever.

In January 2021, PIH Health welcomed Spectrum Women’s Health, the leading women’s health group serving the downtown Los Angeles area. This team of board-certified physicians provide quality obstetrics and gynecology care and are located in the recently constructed South Tower of the PIH Health Wilshire Medical Office Building on the PIH Health Good Samaritan Hospital (PHGSH) campus.

“I couldn’t be more excited about the new physicians, the expanded services, and our numerous community clinics,” said Roberto Madrid MD, vice president of medical group operations, PHP. “This growth is great news for individuals in our community who want top-quality healthcare close to home.”

A few months later in April 2021, PIH Health acquired Los Angeles Cardiology Associates. The acquisition marked another great milestone in the organization’s history, as it welcomed 12 new healthcare providers to PIH Health Physicians and added an additional seven medical offices to PIH Health’s network, which are located in Los Angeles (two offices), Cypress, Upland, Lancaster, Palmdale, and San Bernardino.

At the time, James West, PIH Health president and chief executive officer said, “Today marks a significant milestone in our history as we welcome 12 of the group’s healthcare providers, as well as their patients, to PHP. I am very excited for this new chapter of growth and development for our organization.”

PIH Health Good Samaritan Hospital Wins Best Hospital and Best Place
to Work

In August 2021, PHGSH was selected as Best Hospital and Best Place to Work in the Los Angeles Downtown News’ Best of Downtown 2021 survey. It marked the 22nd year PHGSH received the Best Hospital distinction, and the second year for Best Place to Work. The Best of Downtown online survey, conducted in June 2021, asked readers to choose the best in 84 categories.  

PIH Health is grateful for the contributions and support of its physicians and staff. Their commitment to excellence continues to distinguish our clinical programs at PHGSH.

PIH Health Earns Great Place to Work® Certification
for the Third Consecutive Year

At the end of September 2021, PIH Health once again became Great Place to Work-Certified™. Using validated employee feedback gathered with Great Place to Work’s rigorous, data-driven methodology, certification confirms that a minimum of seven out of 10 employees have a consistently positive experience. This is the third consecutive year that PIH Health garnered this honor.

“We are humbled to receive this award for another year despite the challenges our employees faced with the COVID-19 pandemic,” said James West, PIH Health president and chief executive officer. “This recognition indicates that our employees take pride in their daily work caring for our patients and are proud to work at PIH Health. The satisfaction of our employees is important because that translates into a positive work environment and organizational culture, and, subsequently, quality patient care.”

Great Place to Work® is the global authority on workplace culture. Since 1992, it has surveyed more than 100 million employees around the world and used those deep insights to define what makes a great workplace: trust.

PIH Health Leaders Participate in Los Angeles Business Journal Healthcare Roundtable and Health Leadership Awards Panel

With the COVID-19 crisis and all its accompanying challenges, all eyes have been looking to the healthcare sector for answers and best practices for the people and businesses of Los Angeles and beyond. To better explore these questions and issues, the Los Angeles Business Journal invited PIH Health executives and other industry leaders to share their insights and expertise in roundtable and panel discussions that were published and held in August 2021.

Rosalio Lopez MD, senior vice president, chief strategy officer and chief medical officer of PIH Health, participated in Los Angeles Business Journal’s Healthcare Roundtable discussion, communicating as a healthcare leader in the city of Los Angeles and beyond, sharing what PIH Health has learned as a healthcare system from the COVID-19 pandemic and outlook for the future.

Veronica Vasquez-Montez MD, PHGSH emergency department medical director and vice president of Medical Affairs of PIH Health, participated in a virtual panel discussion hosted by the Los Angeles Business Journal prior to the publication’s annual Health Leadership Awards ceremony. The panel consisted of a diverse group of elite health industry insiders who discussed everything from vaccinations to the overall impact COVID-19 has had on the healthcare system and businesses in Southern California, and much more.

PIH Health Downey Hospital Opened
New Emergency Department Lobby and Waiting Room

The Emergency Department (ED) at PHDH opened the doors to a new waiting room/lobby in August 2021. The new space is more than three times larger than the former waiting room with a drop off area for patients at the front entrance, two new triage rooms for immediate patient evaluation, three new treatment rooms, and a nursing station. The spacious waiting area offers a warm and open environment for both patients and visitors. The former ED entrance and waiting room are currently closed for construction as a new computed tomography (CT) scanner will be installed.

PIH Health Earns 2021 CHIME Digital Health Most Wired Recognition

At the end of the fiscal year, PIH Health Downey Hospital, PIH Health Whittier Hospital and PIH Health Physicians earned 2021 Digital Health Most Wired recognition from The College of Healthcare Information Management Executives (CHIME).

The CHIME Digital Health Most Wired program conducts an annual survey to assess how effectively healthcare organizations apply core and advanced technologies into their clinical and business programs to improve health and care in their communities. A total of 36,674 organizations were represented in the 2021 Digital Health Most Wired program, which includes four separate surveys: acute, ambulatory, long-term care and international acute. The surveys assessed the adoption, integration, and impact of technologies in healthcare organizations at all stages of development, from early development to industry leading.

Each participating organization received a customized benchmarking report, an overall score, and scores for individual levels in eight segments: infrastructure; security; business/disaster recovery; administrative/supply chain; analytics/data management; interoperability/population health; patient engagement; and clinical quality/safety. Participants can use the report and scores to identify strengths and opportunities for improvement. Participants also received certification based on their overall performance, with level 10 being the highest. PHWH and PHDH received Most Wired Acute Level 9 certification, and PHP received a Most Wired Ambulatory Level 8 certification.

“This award is a tribute to the hard work, dedication, and innovation of our staff and physicians,” said Jason Fischer, chief information officer, PIH Health. “Their efforts to provide the latest technological advancements in healthcare allow PIH Health to continue to provide high-quality patient care to the communities we serve.”

PHGSH is well on its way to achieving the CHIME standards for recognition as we continue to implement various information systems, including replacements and expansions, that will undoubtedly elevate our processes and technology.

Enhancements in Digital Marketing

With many still turning to social media for their news and information throughout the pandemic, PIH Health launched numerous digital marketing campaigns to encourage patients to get vaccinated and seek essential care throughout FY 2021. PIH Health experienced significant growth on its online platforms. For Facebook, PIH Health hit 24,973 page likes. PIH Health’s Instagram page grew to 6,721 followers, and its Twitter page now has 2,704 followers.

PIH Health also reported hospital numbers on its social media channels to educate the public and spread awareness of the importance of the COVID-19 vaccine. Digital ad campaigns on all three social platforms also focused on increasing patient visits in Digestive Health Services, Bariatric Surgery, Lung Screening, Mammogram Screening, Colonoscopy Screening, Cardiology (Heart Care), Women’s Health, Orthopedics & Sports Medicine, Urgent Care, and Primary Care.

PIH Health also ran a brand advertising campaign encouraging people to visit PIHHealth.org to learn more about PIH Health and its offerings as a leading healthcare provider. The fully updated website was launched in April 2021 and features a fresh design, easy-to-access content, and streamlined navigation. The new site also includes content and information for PHGSH, which joined the enterprise in December 2019. The newly restructured site was created with the patient in mind and uses the latest technology to provide a good user experience for both desktop and mobile devices.

Caring for the Community
During COVID-19

As the Pandemic Continued, So Did Our Unwavering Commitment

As the COVID-19 pandemic continued and evolved throughout 2021, it left many people in our community with a deep sense of uncertainty about the future. However, PIH Health’s commitment to health and safety never wavered.

We saw our physicians, staff, and volunteers show up, step up, and continue to deliver the top-quality care for which PIH Health is known. We saw teams adjust to capacity shortages, new treatment protocols, emergency-use medications and vaccines, supply chain delays, new state regulations, and unprecedented fear and anxiety across our community. Our teams’ diligence and dedication in the midst of a highly contagious and deadly virus demonstrated our vision: Patients First.

That commitment was evident in every doctor’s office, emergency department, urgent care center, and treatment center—spanning across PHDH, PHGSH, PHWH, and PHP. Below are numerous examples of how team members across PIH Heath worked together to deliver excellent care—at a time when our community needed it most.

Patient Care

Since the pandemic onset in February 2020, PIH Health has experienced four “surges” of COVID-19 patients—each of which necessitated careful planning, resource allocation, equipment and medication procurement, and application of unique protocols.

From the beginning of the pandemic to the end of our fiscal year in September 2021, PIH Health treated the following total numbers of patients who tested positive for COVID-19 across all three of our hospital locations, medical offices, and urgent care centers: 3,590 patients at PHDH, 3,369 at PHGSH, 4,845 at PHWH and 3,267 at our outpatient medical offices and urgent care centers combined.

To care for the large influx of COVID-19 patients, PIH Health devised alternate uses of space at all three hospital campuses, including the installation of tents outside the hospitals (provided by the California Air National Guard) and relocation of services and units to accommodate and safely care for COVID-19 and non-COVID-19 patients. These strategies also necessitated team nursing, staffing waivers, and new ways to process COVID-19 surge documentation.

At PHDH, COVID-19 and non-COVID-19 patients were placed on 4 North, 3rd Floor Medical-Telemetry and 2 North/South Telemetry. The Definitive Observation Unit (DOU) 2 East/West remained a (closed) COVID-19 unit. The ED express unit was opened to care for COVID-19 patients only, with a capacity for eight telemetry beds and four medical-surgical beds. The area where the Family Birth Center was located, was renamed 1 East/West and also became a closed COVID-19 unit, opening up 20 patient rooms, and later added an additional five beds to accommodate non-COVID-19 patient overflow.

PHGSH cared for COVID-19 patients in multiple units within the hospital. COVID-19 patients needing critical care were assigned to the 4th floor intensive care unit (ICU). At the height of the COVID-19 pandemic, 28 ICU beds were dedicated to COVID-19 patients, expanding to the Post Procedure Recovery Unit (PPRU) area for an additional nine ICU beds. 4 South was a dedicated COVID-19 unit for non-critical care patients for the majority of the pandemic. Every team maximized their bed capacity and converted all rooms allocated for various use back to the patient rooms, optimizing the number of patients on each nursing unit. The following areas were used to expand capacity for patient surges at PHGSH: PPRU, Cardiovascular Intensive Care Unit (CVICU) pod A and B. 6 South, a former Transitional Care Unit (TCU), was re-opened under an emergency waiver and set up as medical-surgical units. Every single unit cared for COVID-19 patients at the height of the surge. The perinatal area had designated isolation rooms for the COVID-19 pregnant patients and separate neonatal intensive care unit (NICU) rooms for the infants in isolation. PHGSH also explored options with the Army Corps to reduce the immediate COVID-19 impact on the medical campus by assessing the need to build a modular facility with supporting utilities should the need arise.

PHWH’s Critical Care unit expanded to a 24-bed closed COVID-19 unit on 2 Plaza, and opened an additional 12 beds on 3 Plaza. The Post Anesthesia Care Unit (PACU) transitioned to an eight-bed non-COVID unit. On the 4th Floor Pavilion, 33 pediatric beds were relicensed to 33 medical surgical beds and used intermittently to accommodate unexpected surges in the adult census. With the formal relicensing of those beds to medical-surgical beds, the unit will be opened full time as renal telemetry unit once the current COVID-19 surge is over. At the peak of the pandemic, PIH Health Whittier Hospital had nine dedicated (closed) COVID-19 units. The Transitional Care Unit (TCU) expanded to Acute Rehab, where it became a COVID-19-positive unit. In addition, Hospice House closed to accept end-of-life COVID-19 patients. Following the third surge, PHWH had completed 97 transitions between opening and closing units, relocating units and expanding capacity.

Information Technology

As the pandemic continued to place limits on in-person interactions, our Information Solutions (IS) team built upon its strong initial foundation of technological support to further expand telemedicine, communication, remote work, and reporting capabilities.

Since the initial pandemic surge, the IS team quickly implemented technology to support telemedicine for patient portal members at My PIH Health, as well as through another video conferencing platform, Doxy.me. The team continues to support these platforms to speed the mobile patient experience, timely communication, and access to care.

Last year, the IS team provided Apple iPads to help patients in restricted units connect with loved ones at home. This year, the team deployed additional iPads and expanded their use for both caregivers and COVID-19 patients, enabling them to communicate with each other and their family members who were restricted from visiting with their loved ones.

To support PIH Health employees’ ability to work from home, the IS team expanded utilization of remote technology, allowing them to work remotely with either a health system-issued device or their own personal device.

Accurate nationwide COVID-19 reporting was another key concern this year. To support and speed reporting, our PIH Health IS team modified electronic medical record (EMR) platforms to better capture COVID-19 data for documentation and reduce the burden of order entry and documentation, allowing physicians and nurses to spend more time with patients and to reduce burnout. They also created and modified other various reporting measures to contribute to city, county, and state reporting metrics.

Supply Chain

For PIH Health and other healthcare organizations across the country, the challenges that emerged with the COVID-19 pandemic were unlike anything the healthcare supply chain had seen.

The need to rapidly and dramatically increase supplies of personal protective equipment (PPE)—hindered by sourcing delays, especially from China and within the chaos of COVID-19—took PIH Health into uncharted waters.

However, PIH Health’s Enterprise Supply Chain team rose to the challenge. Our teams’ efforts began at the pandemic onset, by working tirelessly to procure and increase our inventories of PPE, hand sanitizers, and disinfection wipes—ultimately navigating tight allocation restrictions and price hikes to maintain ample ongoing supplies.  

In 2021, our Supply Chain department continued its efforts to keep PIH Health well stocked with equipment and medication to supply all of our COVID-19 units, and to stay one step ahead of ongoing supply chain issues. To achieve this, they leveraged:

  • Existing and new vendor agreements: They relied on existing vendor agreements to increase and expedite the procurement of required medical equipment. Meanwhile, they researched and established new vendor agreements to increase new lines of access.
  • Local partnerships: They partnered with the City of Los Angeles’ “LoVLA” program, which purchased PPE in bulk at reasonable prices, then sold them to local hospitals at cost (no markup).
  • Strategic networking opportunities: They collaborated with the Hospital Association of Southern California (HASC) to network with other member hospitals to share procurement leads and options.

As a result of this team’s work, the PIH Health Supply Chain continues to maintain a steady 90-day supply of PPE.

During the pandemic, PIH Health made significant investments in durable medical equipment, including 311 patient beds to accommodate our increased census, 500 additional IV pumps, 350 IV poles, 200 over-bed tables, 200 personal protective equipment (PPE) carts, and 185 additional pulse oximetry monitoring units. At PHDH and PHGSH, we purchased rapid deployment critical care monitoring systems to expand the ICU capacity at both campuses.

Our total supplies and PPE spend during the pandemic was $19.3 million—$3.3 million in capital equipment to accommodate the increases census and $16 million for supplies. Our PPE stock helped us support the surrounding community by providing needed PPE supplies to homeless shelters and skilled nursing facilities, as requested.

PIH Health’s Vaccination Efforts

Last winter, the global COVID-19 pandemic dramatically impacted PIH Health, with COVID-19 patient hospitalizations peaking at 552 patients on a single day, across our three hospitals. Throughout the worst weeks and months, our staff worked tirelessly to care for these patients. Today, PIH Health’s commitment continues as we work together to ensure our employees, patients, and communities are vaccinated.

December 17, 2020 was a historic day for PIH Health, as physicians and staff received the first doses of Pfizer’s COVID-19 vaccine at PHGSH. Since then, additional dispensing clinics have also been held at PHDH and PHWH. As of September 30, 2021, the vast majority of PIH Health staff across all locations were vaccinated: PHDH (95%), PHGSH (96%), PHWH (94%), and PHP (95%).

PIH Health also partnered with local school districts to vaccinate eligible teachers and students. In March 2021, PIH Health hosted its first drive-through vaccine clinic for teachers and staff in eight school districts: ABC, Bellflower, Downey, East Whittier, Little Lake Elementary, Los Nietos, Whittier City, and Whittier Union High. The clinic also administered vaccines to childcare staff at the Whittier Boys and Girls Club. Working alongside school district nurses, our PIH Health nursing staff helped to administer over 850 vaccines to faculty and staff members—ultimately contributing to the essential reopening of Los Angeles and Orange County schools. In May, the drive-through clinic welcomed students from Whittier Union High School District to receive their first dose of the Pfizer COVID-19 vaccine—a great start in the effort to get eligible youth vaccinated.

To date, PIH Health has administered more than 40,000 vaccine doses to our staff and surrounding communities.

A Big Thank You to Our Communities

If there’s one silver lining in another year marred by a global pandemic, it’s this: Healthcare organizations like PIH Health have demonstrated commitment and compassion for the community; and, in return, the local communities have continued to support and encourage us.

PIH Health offers our sincerest gratitude and appreciation to all of our community supporters who have given so generously in the form of hospital volunteers, donations of funds, and supplies, prayers, and letters of support.

As we continue to fight the global pandemic, we’ll do it the best way we know how—together.

Returning to Normal Operations

At the onset of the pandemic, thousands of non-emergency surgeries or procedures were canceled or postponed as we prepared our hospitals for a possible surge of patients with COVID-19. As the months of the pandemic unfolded, people not only stopped coming for routine care, many did not come for urgent or even emergency care. We have been concerned about these patients who need our care but have been hesitant to come in and are now in more critical condition than before.

Since June 2021, when the state of California lifted its stay-at-home order, our hospitals and outpatient offices have been returning to normal operations. As more people receive vaccinations and as COVID-19 cases decline, PIH Health is diligently working to help our communities make a return to health. We want our patients and their families to feel comfortable with seeking treatment when needed and resuming their routine healthcare and screenings.

New Leaders of PIH Health

Over the course of the last year, PIH Health’s leadership team has evolved. The following individuals are either new to the organization or have changed leadership roles:

Board of Directors Officers

Jeffrey Hamar

Chair, PIH Health, Inc., Board of Directors FY21

Jeffrey Hamar is the President and Chief Executive Officer of Galleher Corporation, the oldest floor-covering distributor in Southern California. He was appointed president of Galleher at the age of 28 and has led the company for 30 years, increasing sales from $5 million to $200 million annually, over that period. Mr. Hamar has extensive board experience and has served as president of the National Association of Floor Covering Distributors, president of the Navigator Captive Insurance Company, and chairman of the California Coast YPO/WPO Chapter. He is past chairman of the Carthage College Board of Trustees. Mr. Hamar has a Bachelor’s degree in Liberal Arts from Carthage College and Wayland Academy in Wisconsin.

Patrick Monroe

Vice Chair, PIH Health, Inc., Board of Directors FY21

Patrick Monroe is the President and Chief Executive Officer of Rose Hills Memorial Park & Mortuary, the largest memorial park in North America, with more than $150 million in annual revenue and over 700 associates. Prior to becoming President and Chief Executive Officer, he served as the Vice President of Operations, Vice President of Business Development and Director of Business Process Improvement at Rose Hills. Mr. Monroe has over 20 years of senior management experience in all aspects of business management. His started his career as a public high school business and economics teacher in Orange County. Later, Mr. Monroe moved into finance and accounting, serving as an auditor with KPMG Peat Marwick and as a financial analyst for Home Savings of America. He holds a Bachelor’s degree in Accounting from Loyola Marymount University and a Master’s degree from the Drucker School of Management at Claremont Graduate University.

Alex Alvarez

Treasurer, PIH Health, Inc., Board of Directors FY21

Alex Alvarez is Vice President of Corporate Development and Strategic Planning, and Treasurer for Motorcar Parts of America, Inc. He is a finance professional with extensive experience in rapid-growth and start-up companies for U.S. and international operations across 10 countries including Brazil, Chile, Mexico, Peru, Singapore, China, Hong Kong, Japan, Malaysia, and Canada. Mr. Alvarez has more than 27 years of experience in business development, accounting, and finance. He holds a Bachelor of Arts in Business Economics with an emphasis in accounting from University of California, Santa Barbara.

Charlotte Weaver RN PhD

Secretary, PIH Health, Inc., Board of Directors FY21

Charlotte Weaver RN PhD has more than 25 years of experience in patient safety and quality, evidence-based practices and healthcare automation in acute, ambulatory and post-acute care centers. She is active in health IT policy and legislation. Dr. Weaver is a frequent presenter at national and international conferences, and has published extensively as a writer and editor—her most recent book, a critique of the current state of electronic health records in the United States, was published in 2015. Dr. Weaver holds a PhD in Medical Anthropology from the University of California, San Francisco, a Master of Science in Public Health in Epidemiology from the University of Washington, a Bachelor of Arts in Anthropology from the University of Washington, and a nursing diploma from St. Elizabeth’s School of Nursing. In addition, she was a post-doctoral fellow at the University of Hawaii.

Executive Leaders

Mohammed Ghonim PharmD

Vice President Laboratory, Clinical Research, and Pharmacy Services

Mohammed “Mo” Ghonim PharmD was promoted to Vice President of Laboratory, Clinical Research and Pharmacy Services in September 2021. In this role, he oversees Laboratory Services and Clinical Research across the enterprise, as well as inpatient and outpatient retail pharmacies for PIH Health Downey Hospital, PIH Health Good Samaritan Hospital and PIH Health Whittier Hospital. Mo is responsible for the system wide administrative and operational functions of the Pharmacy department by providing corporate leadership and oversight of the design and operations of the entire medication use process within the organization. He is accountable for the overall quality of services, regulatory compliance and meeting financial goals within PIH Health. He works collaboratively with executive enterprise leadership and the medical staff. He joined PIH Health in April 2016.

Mark Kawauchi CPA

Vice President, Finance

Mark Kawauchi CPA joined PIH Health as Vice President of Finance in June 2021. In this position, Mark oversees all day-to-day finance and accounting activities of PIH Health. His direct areas of responsibilities include: accounting and financial/regulatory reporting and research, oversight of annual audit, budget and forecasting preparation, oversight and development of internal controls and procedures, daily cash management, tax compliance, and various other financial and operational analyses.

Brian Smolskis

System Chief Operating Officer

Brian Smolskis was promoted to the role of System Chief Operating Officer in July 2021. In this role, Brian has operational oversight across the organization for strategic management of enterprisewide plant operations, facilities planning, construction, and ancillary services, including laboratory, radiology, respiratory, and cardiology service lines. Brian will continue to have oversight of PHP Medical Group and IPA, as well as, PIH Health Care Solutions. He has been with PIH Health since 2006 and has held a number of leadership roles, most recently as President, PIH Health Physicians, HealthMed Services, Inc., and PIH Health Care Solutions. He has previously served as Chief Operating Officer of PIH Health Downey Hospital and, prior to that, Chief Information Officer for the enterprise.

Vid Shivaraman MHA

Chief Financial Officer

Vid Shivaraman MHA was promoted to the role of Chief Financial Officer in April 2021. In this role, Vid is responsible for day-to-day operations of Finance and Accounting for the enterprise. He oversees finance, accounting, and supply chain and health plan contracting. He also manages functions related to enterprise revenue cycle, managed care contracting, decision support, EVS, HIM and real estate. He joined PIH Health in 2011 and has held a number of finance and leadership roles within the organization, including Vice President of Managed Care Operations for HealthMed Services, Inc., PIH Health’s healthcare management services organization.

Andrew Zwers

President, PIH Health Physicians, HealthMed Services, Inc. and PIH Health Care Solutions

Andrew Zwers was appointed to President, PIH Health Physicians (PHP), HealthMed Services, Inc. (HMS) and PIH Health Care Solutions (PHCS) in August 2021. In this role, Andrew oversees PHP’s physician medical group foundation, physician and group acquisitions, and clinic operations; HMS, PIH Health’s healthcare management services organization (MSO); and PHCS’s business development and network management. Andrew joined PIH Health in 2012 and has held several leadership roles. Most recently, he served as Vice President, Group Operations. He also previously served as Vice President, Multispecialty Operations, and prior to that, Director of Specialty Operations and Sales.

Community Benefit

Back to Health!

Community Benefit

This past year has taught us that we can overcome significant challenges together, so we renew our commitment to our valued partnerships as we continue the work of getting our communities Back to Health!

We are proud of the partnerships we have strengthened and enriched over the past year and the new partnerships we have developed and invested in that service residents of Los Angeles. One of our newest partners, CultivaLA, has offered amazing support to the community via vaccination and food distribution events as well as serving as a garden for the community adjacent to PHGSH. Together, PIH Health and CultivaLA have committed to building a shared space at the garden location dedicated to the health and wellbeing of community members and our own healthcare workers—a shaded area where they can enjoy lunch breaks, yoga, nutrition classes, and more.

“This space is exactly what we needed to continue healing after the pandemic—a place that builds connections in our community, while promoting health and wellness, nutrition, exercise and education. We look forward to improving the health of those who live and work in the area together,” said Jose Miguel Ruiz, executive director, CultivaLA.

As we prepare for our 2022 Community Health Needs Assessment, we look forward to deepening our understanding of the needs in the community surrounding PHGSH and taking a fresh look at the data and community feedback for the PHWH and PHDH service areas. Our Community Health Needs Assessment serves as the basis for our community health improvement efforts and guides our strategic partnerships. This past year our resources were needed most to address rising rates of housing and food insecurity as well as youth mental health needs – all exacerbated by the pandemic.

Our employees also answered the call to help in the community and generously participated in an adopt-a-family holiday gift distribution for more than 150 families in need, as well as a backpack drive that provided over 375 students across the service area with school supplies.

Our collective commitment to community health improvement remains strong and we are proud to share that, for FY 2021, our total community benefit investment was $169,231,444. PIH Health’s annual Community Benefit Report details the programs behind these investments that are essential to providing healthcare for those most in need, including medical financial assistance, health professions student training, research and more.

We pledge to continue our joint work to alleviate the impacts of the pandemic on our communities and get Back to Health!

Our Community Benefit Investment
in FY21

PIH Health Foundation

Philanthropic giving

PIH Health Foundation is a 501(c)(3) nonprofit organization with the sole mission of raising funds through philanthropy to benefit PIH Health and its affiliates, including PIH Health Good Samaritan Hospital, PIH Health Downey Hospital and PIH Health Whittier Hospital. Funds raised by PIH Health Foundation benefit the communities PIH Health serves through quality healthcare and health-based programs and services.

In fiscal year 20-21, $4.9 million was raised in support of PIH Heath’s mission of providing outstanding care for our patients and our community. Although our in person events were cancelled due to COVID-19, the community rallied around PIH Health and supported us with donations that came in a variety of ways.

Even as the COVID-19 pandemic presented us with another challenging year, our generous donors remained committed to supporting the mission of the PIH Health Foundation. We saw an increase in online giving, held virtual Circle of Excellence gatherings, and successfully hosted our first holiday online auction.

The generosity of all our donors continues to help us provide the latest technologies, new infrastructure, and ongoing COVID-19 response efforts that keep our community healthy and safe. As always, we thank our tremendous donors for their generous support and for supporting our lifesaving mission. They are an integral part of the care we provide to the community.

Awards

2021

2021 Excellence in Healthcare Award from the Integrated Healthcare Association (IHA)

2021 Ronald P. Bangasser Memorial Award for Quality Improvement from the IHA

2021 Digital Health Most Wired® by the College of Healthcare Information Management Executives (CHIME)

2021 Great Place to Work-Certified™

2021 American Heart Association/American Stroke Association’s Get With The Guidelines Target: Stroke Honor Roll Elite

2021 American Heart Association/American Stroke Association’s Get With The Guidelines Target: Type 2 Diabetes Honor Roll Gold Plus Quality Achievement Award

2021 Best Hospital and Best Place to Work in Los Angeles Downtown News’ Best of Downtown

2021 SCAN Health Plan Top Performing California Medical Groups

2021 National Accreditation Program for Breast Centers (NAPBC)

2021 Lung Cancer Screening Center of Excellence by the GO2 Foundation

2021 CMQCC Maternal Data Center Super Star Award

2021 ACR Designated Lung Cancer Screening Center

2020

2020 PIH Health Physicians AMP Medicare Advantage 4.5-Star Recognition by Integrated Healthcare Association (IHA)

2020 Excellence in Healthcare award from the IHA

2020 Great Place to Work-Certified™

2020 Best Hospital and Best Place to Work in Los Angeles Downtown News’ Best of Downtown

2020 Digital Health Most Wired® by the College of Healthcare Information Management Executives (CHIME)

2020 NRC Health Consumer Loyalty Award

2020 American Heart Association/American Stroke Association’s Get With The Guidelines Target: Stroke Honor Roll Elite Plus Gold Plus Quality Achievement Award

2020 American Heart Association/American Stroke Association’s Get With The Guidelines Target: Type 2 Honor Roll Plus Gold Plus Quality Achievement Award

2020 American Heart Association/American Stroke Association’s Get With The Guidelines Target: Type 2 Honor Roll Plus Silver Plus Quality Achievement Award

2020 IBM Watson Health™ 100 Top Hospitals

2020 PIH Health Physicians Top Performing IPA for L.A. Care's Cal MediConnect Product

Accreditations & Designations

  • 2019 Three-Year Accreditation with Commendation to the PIH Health Whittier Hospital Comprehensive Community Cancer Program by the American College of Surgeons Commission on Cancer (CoC)
  • Accreditation by Center for Improvement in Healthcare Quality (CIHQ)*
  • PHWH Designated as Los Angeles County “Disaster Resource Center”*
  • Los Angeles County Emergency Department Approved for Pediatrics (EDAP)*

* Standing accreditations and designations

Organizational Chart

PIH Health organizational chart.

Presidents of Medical Staff

Sushil Ojha MD

President of Medical Staff at PHDH

Wesley Heartfield MD

President of Medical Staff at PHGSH

Eduardo Tovar MD

President of Medical Staff at PHWH

Board of Directors

PIH Health 2020 - 2021

PIH Health, Inc.

Alex Alvarez
J. Richard Atwood
Paula Cowan
Blayne Cutler MD PhD
Jane Dicus
Peter Greaney MD
Jeffrey Hamar, Chair
Patrick Monroe
Paul Treinen
Charlotte Weaver RN PhD
Kenton Woods

PIH Health Whittier Hospital

Alex Alvarez
J. Richard Atwood
Paula Cowan
Adrian Crisan MD
Blayne Cutler MD PhD
Jane Dicus
Peter Greaney MD
Jeffrey Hamar, Chair
Patrick Monroe
Phillip Richardson MD
Eduardo Tovar MD
Paul Treinen
Charlotte Weaver RN PhD
Kenton Woods

PIH Health Downey Hospital

Alex Alvarez
J. Richard Atwood
Paula Cowan
Blayne Cutler MD PhD
Jane Dicus
Peter Greaney MD
Jeffrey Hamar, Chair
Patrick Monroe
Mark Minkes MD
Sushil Ojha MD
Paul Treinen
Charlotte Weaver RN PhD
Kenton Woods

PIH Health Good Samaritan Hospital

Alex Alvarez
J. Richard Atwood
Paula Cowan
Blayne Cutler MD PhD
Jane Dicus
Peter Greaney MD
Jeffrey Hamar, Chair
Wesley Heartfield MD
Patrick Monroe
Paul Treinen
Charlotte Weaver RN PhD
Kenton Woods

PIH Health Foundation

J. Richard Atwood
Annette Atwood
Jack Blumenthal
Susan Blumenthal
Louise Griffith
Richard Luciano
Beverly Mathis, Chair
Yong Park MD

PIH Health Home Healthcare

Peggy Chulack
Vid Shivaraman
James West, Chair

PIH Health Adult Day Healthcare

Peggy Chulack
Vid Shivaraman
James West, Chair

PIH Health Care Solutions

Peggy Chulack
Rosalio Lopez MD
Brian Smolskis
James West, Chair

PIH Health Management Corp.

Peggy Chulack
James West, Chair

PIH Health Physicians

Alex Alvarez
J. Richard Atwood
Paula Cowan
Blayne Cutler MD PhD
Jane Dicus
Jerry Floro MD
Brent Gray MD
Peter Greaney MD
Jeffrey Hamar, Chair
Rosalio Lopez MD
Mark Magged MD
Patrick Monroe
Sanatkumar Patel MD
Paul Treinen
Charlotte Weaver RN PhD
Kenton Woods

PIH Health Insurance Company

Alex Alvarez
J. Richard Atwood
Paula Cowan
Blayne Cutler MD PhD
Jane Dicus
Peter Greaney MD
Jeffrey Hamar, Chair
Davis Lee MD
Michael Maehara MD
Mark Magged MD
Keith Miyamoto MD
Patrick Monroe
Angelyn Moultrie-Lizana MD
Daniel Saket MD
Paul Treinen
Charlotte Weaver RN PhD
Kenton Woods

PIH Health RE

Peggy Chulack
Rosalio Lopez MD
Vid Shivaraman
James West, Chair

Healthmed Services, Inc.

Peggy Chulack
Vid Shivaraman
Brian Smolskis
James West, Chair

PIH Health Community Pharmacy, LLC.

Peggy Chulack
Vid Shivaraman
James West, Chair

PIH Health Properties

Peggy Chulack
Vid Shivaraman
James West, Chair

Downey Regional Medical Center, Inc.

Peggy Chulack
Vid Shivaraman
James West, Chair

GOOD SAMARITAN MEDICAL OFFICE BUILDING

Peggy Chulack
Vid Shivaraman
James West, Chair

In Memoriam

It is with deep sadness and a sense of loss that we honor three important members of our community who passed away during the last year.

Ruth B. Shannon

Ruth B. Shannon, an influential philanthropist and community leader throughout Whittier and the greater Los Angeles area, passed away on May 25, 2021.

A longtime Whittier resident and community advocate, Mrs. Shannon was a dedicated supporter of PIH Health from its beginnings and played a major role in the hospital’s growth throughout the years. Mrs. Shannon created a legacy of caring at the hospital with the Ruth B. Shannon Maternity Care Center and Neo-Natal Intensive Care Unit.

Mrs. Shannon served on the Boards of several prestigious institutions to name just a few:

  • The Huntington Library, Art Collection and Botanical Gardens in San Marino
  • Whittier College – Home of the Ruth B. Shannon Center for the Performing Arts
  • PIH Health – Active member of the Foundation Board of Directors
  • Los Angeles Area Council and San Gabriel Valley Area Council of the Boy Scouts of America
  • YMCA
  • Nixon Presidential Library and Museum in Yorba Linda
  • Assistance League of Whittier

The leader of the PIH Health Century Campaign in 2002, Mrs. Shannon helped raise funds for PIH Health’s five-story Ed L. Shannon Tower and the services within it. She and her husband Ed launched a $27 million fundraising campaign in 2002 to support construction of the Ed L. Shannon Tower, which was named for her late husband. Mrs. Shannon is survived by her children, Michael (Kimberley), Bruce (Julie) and Kathryn (Steve), eight grandchildren and four great-grandchildren.

Mrs. Shannon was an invaluable supporter of PIH Health and her efforts through the years have been integral to the success of this organization. She was truly dedicated to our community in so many ways and will be greatly missed.

Kathryn Marie Luciano

Former PIH Health executive and member of PIH Health Foundation’s Board of Directors Kathy Luciano passed away on January 22, 2021, in Whittier, California.

Mrs. Luciano had an exemplary career in nursing. She began work at Children's Hospital, Los Angeles, in 1965 as a staff nurse. During the next ten years, she progressed to Director of Nursing Education and finally Assistant Director of Nursing. She was part of the team that developed the program for family-centered care at CHLA.

Mrs. Luciano joined PIH Health in 1975 as the chief nursing officer, a position she held for 16 years. In 1991, she assumed the role of chief operating officer of PIH Health until her retirement in 1999. She was later appointed to the PIHHealth Foundation’s Board of Directors in April 2012.

During her career, Mrs. Luciano was a frequent seminar speaker, UCLA and CSULA faculty, and author in prestigious nursing journals. In retirement, she kept busy with Assistance League of Whittier, P.E.O Chapter CU, PIH Health Foundation, Hacienda Golf Club, and was a supporter of various philanthropies. Mrs. Luciano is survived by her husband Richard, daughter Stephanie and son-in-law Miguel, granddaughter Taylor, grandson Cruz, sister Patricia, and stepson Rick.

Ray LeRoy Schmidt

Former member of PIH Health’s Board of Directors and PIH Health Insurance Board, Ray Schmidt, passed away on June 21, 2021, in Claremont, California.

He was an esteemed teacher and colleague, and is remembered for his intellectual curiosity, integrity, kindness, and dedication to the service of others and his community.

Mr. Schmidt received a Bachelor of Science degree in chemistry in 1964 from Florida Presbyterian College (Eckerd College). He obtained a PhD in physical chemistry in 1967 from Emory University after which he did a postdoctorate year there teaching chemistry to medical students. He did postdoctorate research in chemical engineering at Cal Tech, and later taught and did research as a professor at the University of New Orleans. He retired in 1999 after 22 years as a research scientist for Chevron Oilfield Research Company (COFRC) in La Habra.

Mr. Schmidt’s community service included being on the PIH Health Board of Directors, PIH Health Insurance Board, Whittier Public Library Foundation Treasurer, Whittier YMCA Finance Committee, East Whittier Sunrise Rotary President, East Whittier Presbyterian Church Elder Trustee, Troop 841 Boy Scout Committee, and Senior Fellow at the Institute on Science for Global Policy.

Mr. Schmidt is survived by his wife of 56 years, Sally, his children, Elizabeth (Mark) and Christopher (Julie), five grandchildren, and three great-grandchildren.

Financials

Donors

Calendar Year 2021

Thank you to those who have made a financial contribution to support the work of PIH Health this year. Recognized below are individuals who made a donation in 2021. Your generosity makes a difference in the lives of those we serve.

$250,000+

The Atwood Family
Mr. and Mrs. George Joseph
Dr. Richard C. Onofrio
I.N. and Susanna H. Van Nuys Foundation

$100,000+

Anonymous
LA Health Foundation
Dr. and Mrs. Rangasamy Ramanathan+
The Seaver Institute
U.S. Department of Health and Human Services
                Human Resources and Services Administration

$50,000+

Anonymous
The Estate of Samuel and Norma Ayres
The Estate of Leeba Lessin
QueensCare
R.C. Baker Foundation
Gwladys and John Zurlo Charitable Foundation

$25,000+

Mr. and Mrs. Howard Applebaum
Mr. and Mrs. Jack L. Blumenthal
County of Los Angeles
Mr. and Mrs. Jeff Hamar
The Estate of Mrs. Patricia Janda
Jerome Foundation
Ms. Gloria Joseph

Mark A. Kadzielski Esq.
Mr. and Mrs. Samuel A. Mathis
The Estate of Ameta Mae Sanman
Sodexo, U.S.A.
The White Family
                White Emerson Mortuary
Whittier Breast Imaging

$10,000+

Anonymous
Bewley, Lassleben & Miller, LLP
Mrs. Peter D. Bundy
Peggy Chulack*
Ms. Stephanie Courtney
Mrs. Virginia Dickinson
Dignity Memorial
Carrie Estelle Doheny Foundation
Dr. and Mrs. Ronald A. Fischman+
Mrs. Joyce Fitzgerald
Betsy Frost
Ms. Marissa Goldberg
Dr. and Mrs. Brent J. Gray+
Mr. and Mrs. Stephen E. Griffith
The Estate of Eleanor K. Hauger
Ms. Christine Herrera
Mrs. Ruth Hillecke
Dr. Stephen K. Kwan+
Dr. Jason Lai+
Los Angeles Imaging & Interventional Consultants (LRMG)
                Dr. Sabeen Dhand+
                Dr. Rodger Hughes+
                Dr. Robert Kleinman+
                Dr. Nanette Kovash+
                Dr. Shao-Pow Lin+
                Dr. Yong Park+
                Dr. Joseph Park+
                Dr. Amish Patel+
                Dr. Jagdish Patel+
                Dr. Daniel Saket+
                Dr. Brian Yue+

Dr. Davis Lee+ and Dr. Janet Yang
Dr. Rosalio J. Lopez+
Mrs. Carolyn McFarland
Medical Staff of Good Samaritan Hospital
MediWaste Disposal
Dr. and Mrs. Yong H. Park+
Ms. Judy B. Pugach*
Mr. David A. Pyle
Rose Hills Memorial Park and Mortuaries
Mr. Jack Scheifly
Mr. Vid Shivaraman*
Ms. Alicia M. Signaigo
Mr. and Mrs. John T. Sprague
Mr. Michael Starratt
                Bank of America Merrill Lynch Global Institutional Consulting
Dr. and Mrs. Eduardo A. Tovar+
US Bank
Mr. and Mrs. James R. West*
Whittier Internal Medicine & Nephrology Medical Group

$5,000+

Mr. James M. Andreoli
Mr. and Mrs. Robert S. Andrews
Arthur J. Gallagher & Co.
Athens Services
Barlow Respiratory Hospital
Ms. Regina Rengifo Bialorucki*
Mrs. Eileen M. Bigelow
Daryl and Sherry Braun
Ms. Bonnie Cairns
California Academy of Family Physicians
California Funeral Services, Inc.
Mr. and Mrs. Richard A. Casford
Mr. Noel Coppinger*
Mr. and Mrs. Harry C. Crowell
CSI Electrical Contractors, Inc.
Mrs. Jane M. Dick
Digital Health Strategies
Dr. Pearl D'Sa+ and Mr. Bosco D'Sa
First Pacific Advisors, LP
Mr. and Mrs. Corey Ford
Robert and Shirley Foster
Mr. and Mrs. Peter Greaney
Lucile Horton Howe & Mitchell B. Howe Foundation
Mrs. Connie Irwin
Dr. and Mrs. Richard J. Kiechler
Ms. Joan B. Lee
Debra* and Roy Legan

Richard Luciano
Matt and Melanie Lyons
Mr. and Mrs. William T. Macnider
Mr. and Mrs. Chico Manning*
Mr. and Mrs. Brent Melton*
Mr. and Mrs. Patrick Monroe
Janet and Patrick Moore
Mr. and Mrs. Peter W. Mullin
Anup* and Payal Patel
Mr. and Mrs. Robert F. Peck
PIH Health Medical Staff
Premier Ambulance
Progressive Management Systems
Santa Fe Springs Firefighters, Local 3507
Mr. and Mrs. Norman Sauco*
Dr. and Mrs. B. A. Shaw+
The Smolskis Family*
Mrs. Laura P. Stoneman
Mr. and Mrs. Paul A. Treinen
WHH Philanthropy
Whittier Pathology Medical Group, Inc.
Willis Towers Watson
Mrs. Paula Woo
Zotec Partners
Mr. and Mrs. Andrew Zwers*

$2,500+

Alignment Health Plan
Mr. and Mrs. Leighton Anderson
Mr. and Mrs. Dann V. Angeloff
The Rev. Michael S. Bell*
Mrs. Paul S. Bilgore
Mr. Jing B. Cheung*
Mr. Christopher W. Cohick
Ms. Paula Cowan
Ms. Julianne Coyne*
Mr. and Mrs. Edward Cutcher
Dr. Jaime Diaz+
Mr. Joseph Fasone and Mrs. Jeanette Zavala-Fasone
                Fasone Construction
Ms. Karen D. Fish*
Mr. William Seals and Mrs. Amy Fitzgerald*
Mr. Michael Graley
                Graley Marketing
Mrs. Dot Hamblin
Mrs. Mary C. Helfrey
Dr. Jung Ho+
Dr. and Mrs. Nathan Honda+
Intercommunity Emergency Medical Group
                Dr. Kevin E. Andruss+
                Dr. Steven Chin+
                Dr. Adrian Crisan+
                Dr. Marco A. Diaz+
                Dr. Parham Farahat+
                Dr. Hoori Hovanessian+
                Dr. Edward J. Jarema+
                Dr. Michael Y. Liu+
                Dr. Michael L. Martin+
                Dr. Alisa Sato+
                Dr. G. Donald Shook+
                Dr. Michael L. Sporty+
                Dr. Richard M. Zoraster+

The Estate of Rev. Albert E. Jenkins and Nancy G. Jenkins
Mr. John Joyce
Junior Amateur Golf Scholars
Mr. Ram G. Kakkar
Mr. James R. Kalyvas
Mrs. Patricia Kasababian
The Kidney Specialists
                Dr. Dorsa Maryska+
                Dr. Brian Zwecker+
Mr. Kevin Koga* and Ms. Myrna Ling
Mr. and Mrs. Douglas Kotkin
Mr. Robin C. Lee*
Legends Group
Dr. and Mrs. Robert K. Maloney
Ms. Vicky Marquez*
Mr. and Mrs. Daryl Martin*
Dr. and Mrs. Guy S. Mayeda+
Dr. and Mrs. John D. McCarthy+
R.D. and Kathleen McDonnell
Mr. Paul Mulcahey
Mr. and Mrs. Steve Necke*
Mrs. James Neville
Dr. Aidan P. O'Brien+
OptumRx Inc.
Bharti Patel
PIH Health Physicians Medical Group
Mr. and Mrs. Tim Place*
Ms. Rebecca S. Planer
Mr. and Mrs. William E. Pratt*
Ms. Karen R. Seulke*
Mr. Gregory M. Sharp
Mr. and Mrs. William W. Shubin
Mr. and Mrs. Hatem S. Sinnukrot
Ms. Griselda Torres*
TRL Systems
U.S. Bank Private Wealth Management
Mr. and Mrs. Antair F. Yang

$1,000+

Anonymous
24 Hour Cares LLC
Mrs. Jeanette Abundis* and Dr. Stephen Docherty
Ms. Gina Adams*
Dr. and Mrs. Daniel Akhavan+
Mr. and Mrs. Alex Alvarez
Amigos de los Ninos
Dr. and Mrs. Kevin Andruss+
Mr. Michael C. Apodaca*
Dr. Paul Appelbaum
Mr. and Mrs. Henry T. Arakaki
Robert and Virginia Ball
Mr. and Mrs. Scott Barnes*
Kathleen + and Carl Spencer
Ms. Melanie Batiste
Reverends Kraig* and Erin Beardemphl
Dr. and Mrs. Brian A. Beck
Georgene B. Beckner
Mr. Kenneth B. Bennett
Dr. and Mrs. Stephen Bezahler
Dr. Shalini Bhargava+ and Mr. Avinash Bhargava
Dr. Kimberly Bickell+ and Mr. Matthew Bickell
Mr. Martin C. Bischoff
Ms. Leslie Blackner
Dr. Stephen L. Bland+
Mr. and Mrs. Leonard Bobier
Mr. Bryan Boehrer
Bonne, Bridges, Mueller, O'Keefe & Nichols
Debbe and Spike Booth
Mr. Bill Bornhorst and Mrs. Margit H. Polyak
Ms. Tess Bradlee
Ms. Marsha Braunstein*
Mr. and Mrs. Rodney Bremer*
Mr. and Mrs. Richard E. Brinnon*
Buena Vista Healthcare LLC
Natalie Bumanglag and Family*
Dr. and Mrs. K. Leo Buxbaum
Ms. Phyllis Cairns
Mr. and Mrs. Wayne W. Campfield
Mrs. Cynthia G. Carrillo
Mrs. Norma Casford
Mr. and Mrs. Steve Cazares
Mr. Hearng Choy*
Ms. Ann Chung*
Classic Performance Products, Inc.
Ms. Sherry L. Cline Martin*
Mr. and Mrs. Bruce Coffey
Dwight and Rewa Cooper*
Ms. Lillian J. Cordova
Mr. Vincent Cortes
                Vincor Construction, Inc.
Credit Union of Southern California
Drs. Blayne Cutler and Thomas Spieker
Dr. and Mrs. Riad Y. Darwish+
Mrs. Maria L. Davila*
Jairo and Roberta Delgado*
Mr. Randal DeMore
Dr. Joan D. Dengrove and Dr. Neal Shindel+
Dennis Tello Properties, LLC
Mrs. Alma Diaz
Mr. and Mrs. Richard J. Dickinson
Mr. and Mrs. Lawrence A. Dicus
Dave Dieu*
Ms. Terri Dixon*
Ms. Kathleen Dotson
Dr. and Mrs. Mark D. Dubin+
Mr. and Mrs. Kenneth J. Dudley
Ms. Jacqueline T. DuMontier
Mr. Paul DuMontier
Mr. and Mrs. Kevin P. Duthoy
Mr. Ron Eickhoff*
Mr. and Mrs. George H. Engelage IV
Mrs. Judith Ennis
Mrs. Christine Eusoof-Alviz*
Dr. and Mrs. Philip J. Fagan, Jr.+
Mr. and Mrs. Edward Ferguson
Foley & Lardner
Mrs. Sylvia L. Foltz
Mr. and Mrs. Scott Freeman
Mrs. George Fritzinger
Mr. and Mrs. John Frohnapfel
Mr. and Mrs. Dennis G. Gahuman*
Dr. Gautam Ganguly+
Ms. Ramona A. Garcia
Ms. Rosemary Garcia
Dr. Mohammed Ghonim*
Kathy Goin
Mr. and Mrs. Brad Gordon
Mrs. Evelyn Wong Gross
Mr. and Mrs. Robert Grove
Mr. and Mrs. Ronald Gunther
Mr. William Haag*
Dr. and Mrs. Ali Hafezi+
Mr. and Mrs. George Harb
Mr. and Mrs. Tracy R. Harcourt
Dr. and Mrs. E. R. Harris+
Ms. Kathleen H. Hatfield
Dr. Wesley Heartfield+ and Dr. Leah Mintz
Ms. Silvia A. Hernandez*
Mr. Erik Hillard
Mr. and Mrs. Horst Hillebrand
Dr. Ivannia Hinman
HMRG (a service division of CMRE Financial Services, Inc.)
Mr. John Hole Jr.
Mrs. Ceonne Houston-Raasikh*
Mr. and Mrs. Bradley N. Howard
Ms. Gaylin Hughes
Mr. Michael D. Ikeda
Mr. Kenneth Im*
Imperial Health Care Center
Mrs. Janis Isenberger
Mr. and Mrs. Seiichi Ishikawa*
IV League
Mrs. Brenda Jahn
Mr. Robert Jansen
Mr. and Mrs. Lamar S. Jervik*

Ms. Stacy E. Johnson*
Dr. Mewhish A. Khan+
Mr. and Mrs. Richard Kikuchi
Dr. and Mrs. Arthur C. Klein+
Mr. and Mrs. David Klinger
Robert H. Krupin and Gwen Camenson
Mr. and Mrs. Sheldon Kulkin
Dr. Nupur Kumar+ and Dr. Sunil K. Singhania
Dr. and Dr. James Kuo+
Dr. William S. Kurohara+ and Dr. Helen Chen
Mr. Scott Larimer
Mrs. Richard. C. Lawton
Ms. Carrie Levinson*
Mr. Terry Lew
Allan and Corina Lipstein*
Mr. Alvin L. Luna
Dr. and Mrs. Talal M. Malhis+
Ms. Dawn Maliff*
Ms. Cheryl Ann A. Malm*
Mr. Mel Marquardt
Mrs. Sally W. Marsh
Mr. Alejandrino C. Mayol Jr.*
Ms. Cecile Mayoralgo*
Rick McGill
Mr. and Mrs. Michael E. McMinn
Mr. and Mrs. Greg Medlin*
Mr. and Mrs. Ira Meiselman*
Mended Hearts Chapter 351
The Rafael & Sharyl Mendez Family Foundation
Ms. Dora O. Mensah*
Mr. James K. Michiuye
Jason and Brooke Miller
Taylor Moorehead
Dr. and Mrs. Pramod Multani+
Mr. and Mrs. Daniel Munoz*
Music for Sharing
Sudhaker and Mithra Nayak+
Mr. Mark Nelson
Ms. Thalia Nguyen
Mr. and Mrs. Jeffrey K. Nickell
Mr. and Mrs. Greg Nordbak
Ms. Barbara Ogawa
Ms. Kathleen O'Hara*
Ms. Suzette Otlewis*
Dr. Joseph J. Park+
Mr. Atit Patel*
Dr. and Mrs. Jagdish M. Patel+
Mr. and Mrs. Hemanshu Patel*
Mr. Daniel Patino*
Mr. and Mrs. Michael Pazzulla
Dennis and Felina Pearson
Ernesto and Kathleen Penuelas*
Mr. Meredith H. Perkins
Mr. Semeon Persaud*
Dr. and Mrs. Gary Pirnat+
Mr. and Mrs. Carl Pobanz
Dr. and Mrs. Norman Rapp
Mr. and Mrs. Wayne Ratkovich
Mr. and Mrs. Frank Renek
                Pacific Parts and Controls, Inc.
Ms. Jill Ries
Ms. L'Tanya Simien Robnett
Ms. Katrina M. Rodriguez*
Mr. Brendan Rowe*
Dr. Waldemar Sadowinski+
Mrs. Janet R. Sahagian
Ms. Carol Salas*
Mr. Gerald L. Salzman
Dr. and Mrs. Marc A. Samson+
Greg and Jeanie Sanden
Mr. Raj and Dr. Smeeta Sardesai+
Dr. Dennis J. Sargent + and Dr. Kathy Forte
Dr. and Mrs. Mark Schneider+
Dr. Yasmeen Shaw+
Ms. Jeanette Shea*
Diane Sheley*
Estate of Sheryl G. Parker
Ms. Suzy Shih
Mr. Steve Shokouhi
Dr. and Mrs. Alvin C. Shon+
Dr. and Mrs. Bijan Siassi+
Mr. and Mrs. Brian Slaughter*
Mr. and Mrs. Lowell W. Smith
Mr. and Mrs. Stephen L. Smith
Ms. Carole Snyder*
SoCal Post Acute Care
Paul and Patricia Springer
Mr. and Mrs. Mark St. Julien
Stephenson, Acquisto & Colman
Ms. M Joy Stephenson
Mr. and Mrs. Krikor D. Sulahian
SWA Architects
Mrs. Marjorie Swanson
Ms. Sanna Tam*
Mrs. Aurora R. Taylor
Mr. and Mrs. Eric Themm
Dr. and Mrs. Michael D. Thomas
Mr. and Mrs. Roy Tyra
Mr. Thomas Umemoto
Monique and Gustavo Velasco*
Mr. and Mrs. Larry Villalba*
Ms. Alicia Viramontes*
Ms. Felicia Viselli
Sylvia and Lincoln Watase
Mr. and Mrs. Glenn Watje
Dr. Charlotte Weaver
Mr. Stephen Wen
Mr. Karl Werner
Western Specialty Contractors
Mr. and Mrs. Michael Weyant*
Whittier Presbyterian Church
Whittier Trust Company
Kenton and Florence Woods
Dr. Shang C. Wu+ and Mrs. Mei Ho
Dr. Brian W. Yue+ and Mrs. Andrea Yue
Mr. Tae Yun
Mrs. Irena Zuanic*

* PIH Health Employee
+ Physician